Over 40 years ago, SAP revolutionized the business world with ERP systems and created the market for ERP systems. Other so-called “systems of record” (SoR) systems such as CRM and MIS have since established themselves as the digital backbone for human-driven processes. Today, we are once again on the threshold of profound change: the age of “Systems of Action” (SoA) has dawned. Intelligent AI agents are taking on increasingly complex tasks and acting autonomously – a development that will radically change traditional systems of record solutions such as SAP, Salesforce, and even production planning systems.